- Quoting Cycle Time
- In Process Defects
- ECR Cycle Time
- New Product Introduction
- On Time Delivery
- Customer Found Defects
- Defect Pareto Analysis
- Material & Labor Cost Analysis
- Customer Complaints
- Customer Satisfaction Surveys
Quality Management
Overhaul is committed to providing manufacturing and service excellence that meets or exceeds our customer’s expectations. We accomplish this through the continual improvement of our Quality Management System with a goal of providing our customers with competitively priced products that are delivered on time and defect-free. Employed Metrics for Planning, Continual Improvement and Customer Satisfaction.